Digital Design for Sport

Elevating Sport Through Human-Centred Design

We help sports organisations, governing bodies and institutes unlock competitive advantage through world-class UX research, UI design and front-end engineering — built on KPMG's global consulting depth.

150+
Digital projects delivered across sport & entertainment
40%
Average uplift in fan digital engagement post-redesign
25+
Sports organisations served globally
92%
Client satisfaction score across design engagements

Our Capabilities

Digital Design Services for Sport

From discovery to delivery, we bring together research, strategy and craft to create digital experiences that move fans, athletes and organisations forward.

🔍

UX Research & Insights

Deep qualitative and quantitative research to understand your fans, athletes and staff. We uncover unmet needs, map user journeys and turn evidence into design direction that drives real outcomes.

User Interviews Journey Mapping Usability Testing Ethnography
💡

Design Thinking Workshops

Structured innovation sprints that align leadership and frontline teams around shared challenges. We facilitate rapid ideation, prototype-led thinking and strategic roadmaps that your whole organisation can rally behind.

Discovery Sprints Ideation Co-Design Prototyping
🎨

UI Design

Pixel-perfect, brand-aligned interface design for apps, websites and in-venue digital. We craft scalable design systems, accessible components and visually compelling experiences that resonate with sport audiences.

Design Systems Mobile & Web Accessibility Brand Alignment
💻

Front-End Development

High-performance front-end engineering that brings designs to life with precision. From React-powered fan platforms to real-time scoring dashboards, we build fast, resilient and maintainable digital products.

React / Next.js Performance Responsive CI/CD
🌟

Design-Led Visioning

Strategic foresight sessions that help leadership teams imagine and plan the digital future of their organisation. We translate ambition into concrete, prioritised roadmaps grounded in user need and business value.

Future-State Design Strategic Roadmap Scenario Planning
📊

Analytics & Performance

Data-driven design optimisation across your digital estate. We implement analytics frameworks, run A/B experiments and translate behavioural data into improvements that measurably increase engagement and revenue.

A/B Testing Conversion Dashboards Data Strategy
📱

Fan Experience Strategy

End-to-end mapping of the fan lifecycle — from awareness to advocacy. We design digital touchpoints across ticketing, membership, broadcast and in-venue to maximise loyalty, lifetime value and commercial opportunity.

Fan Journeys Loyalty Design CRM Integration

Digital Accessibility

Inclusive design audits and remediation to ensure your digital products meet WCAG standards and serve every fan, regardless of ability. We embed accessibility into design systems so it scales across your organisation.

WCAG 2.2 Audit & Remediation Inclusive Design

How We Work

A Proven Design Process Built for Sport

We combine KPMG's consulting rigour with a deeply human-centred design methodology to deliver outcomes — not just outputs.

1

Discover & Research

We start by listening. Stakeholder interviews, fan surveys, analytics audits and competitive benchmarking give us a complete picture of where you are and where the opportunities lie.

2

Define & Align

We synthesise research into clear problem statements, strategic objectives and design principles — creating alignment across your leadership, technology and commercial teams.

3

Design & Prototype

Rapid concept development, wireframing and high-fidelity prototyping. We test early and iterate fast, validating with real users before any development begins.

4

Build & Deliver

Design handoff to engineering, front-end development and quality assurance — all under one roof. We work alongside your existing tech teams or deliver end-to-end.

5

Measure & Optimise

Post-launch analytics, usability reviews and continuous improvement cycles ensure your digital products keep performing as your audiences evolve.

Why Design Matters in Sport

The organisations winning the digital race in sport aren't the ones with the biggest budgets — they're the ones who truly understand their audiences and design every interaction with intention.

  • Human-centred design increases fan retention by making every digital moment feel effortless and personal
  • Strategic UX removes friction from ticketing, membership and e-commerce — directly growing revenue
  • Data-led optimisation turns gut-feel decisions into evidence-based ones that compound over time
  • A consistent design system reduces build costs and speeds up time-to-market for new digital products
  • Inclusive, accessible design expands your addressable audience and demonstrates social responsibility

Who We Serve

Specialists Across the Sport Ecosystem

We work with the full breadth of sport — from elite professional clubs to national governing bodies, sports technology companies and community sport providers.

🏆
Professional Sports Clubs
Premier League, rugby, cricket, basketball and beyond — helping clubs build world-class fan digital products
🏅
Governing Bodies & Federations
National and international bodies looking to modernise participant and fan digital experiences at scale
🏢
Stadia & Venues
Smart venue digital design — from wayfinding and in-bowl screens to app-driven hospitality experiences
🚀
Sports Technology
SaaS platforms, wearables and performance analytics companies building products for coaches and athletes
🏀
Esports & Gaming
Digital-native sport organisations creating immersive online experiences and community platforms
🏂
Olympic & Paralympic Institutes
Performance institutes and academies digitising athlete development pathways and coaching tools
🏐
Fitness & Wellness Brands
Consumer fitness, health and nutrition brands building digital experiences that change behaviours
📺
Sports Media & Broadcasting
Streaming platforms, rights holders and publishers designing next-generation content consumption

Our Difference

Design Expertise Backed by
Consulting Depth

Global Scale, Sport Focus

KPMG's global network of 265,000 professionals gives us unparalleled reach and cross-industry insight, while our dedicated sport practice brings deep sector knowledge to every engagement. You get a firm that understands both business and the beautiful game.

Strategy Through to Execution

Unlike pure design agencies or traditional consultancies, we sit at the intersection of both. We can take a challenge from discovery and strategy right through to shipped product — maintaining quality, coherence and commercial intent throughout.

Measurable Business Impact

Every design decision we make is tied to a business outcome. We define success metrics upfront and measure relentlessly — so you can demonstrate to your board exactly what design investment returns in fan loyalty, commercial revenue and operational efficiency.

"Working with KPMG's design team fundamentally changed how we think about our fans' digital journey. They didn't just redesign our app — they helped us understand who our fans really are, and built a product that reflects that."
— Chief Digital Officer, Premier League Club

Ready to put your fans at the centre?

Let's start with a conversation about your digital ambitions and where design can create the most value for your organisation.

Get in Touch →

Thinking & Insights

Sport & Design Perspectives

Fan Experience

The £1bn Fan Experience Gap: How Sport is Leaving Digital Revenue on the Table

Analysis of 50 top-tier sports organisations reveals a consistent pattern: clubs with mature UX programmes generate 38% more digital revenue per fan than those without. Here's what separates them.

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Design Strategy

Beyond the App: Why Sport Needs a Full Digital Design System — Not Just a Redesign

One-off redesigns rarely stick. The organisations building lasting digital advantage are those investing in systematic, scalable design infrastructure. We explore what that looks like in practice for sport.

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Analytics

Data-Driven Design: Using Behavioural Analytics to Optimise Sport Digital Products

Heat maps, session recordings and A/B tests are only as valuable as the design decisions they inform. We share a framework for turning behavioural data into continuous product improvement in sport.

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Let's Shape the Future of Your Digital Experience

Whether you're starting from scratch or looking to evolve an existing product, our sport design specialists are ready to help. Tell us about your challenge.